Terms of Use

Acceptance of these terms

By accessing or using sandramadi.com, you agree to these Terms of Use. If you do not agree, please do not use the website. These terms apply to your use of the site and its content; separate terms apply to any sessions you book.

About the practice

Sandra Madi offers Rapid Transformational Therapy (RTT) and hypnotherapy sessions, delivered online. The website provides information about this work and a way to get in touch and to book a free discovery call.

Not medical or psychological advice

The content on this website, and RTT and hypnotherapy sessions generally, are intended to support wellbeing and personal change. They are not medical treatment, psychotherapy, or a diagnosis, and they do not replace care from a physician, psychologist, or other licensed health professional.

Nothing on this site should be taken as a promise of specific results; outcomes vary from person to person. If you have a medical or mental-health condition, please consult a qualified professional, and do not disregard or delay professional advice because of something you have read here. If you are in crisis or need urgent help, contact your local emergency services.

Acceptable use

You agree to use the website lawfully and not to misuse it — for example, by attempting to disrupt it, gain unauthorised access, or use it to send spam or harmful content. You are responsible for the accuracy of any information you submit through the contact or newsletter forms.

Intellectual property

Unless stated otherwise, the content on this website — text, design, graphics, and logos — belongs to the Sandra Madi practice and is protected by intellectual-property laws. You may view and share it for personal, non-commercial purposes, but you may not copy, reproduce, or reuse it commercially without our written permission.

Bookings, payments, and cancellations

Discovery calls and sessions are scheduled through our booking provider, and any payment is processed securely by a third-party payment processor. Booking, rescheduling, cancellation and refund terms are provided to you at the time of booking and in your confirmation email.

Third-party links and services

The website may link to or rely on third-party services (for example, scheduling, payment, and video-call tools). We are not responsible for the content or practices of those third parties, and their own terms and privacy policies apply to your use of them.

Limitation of liability

The website and its content are provided “as is”, without warranties of any kind. To the fullest extent permitted by law, the Sandra Madi practice is not liable for any indirect or consequential loss arising from your use of, or inability to use, the website. Nothing in these terms limits liability that cannot be excluded under applicable law.

Governing law

These terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable there, and any dispute is subject to the courts of Québec.

Changes to these terms

We may update these Terms of Use from time to time. The “Last updated” date above shows when they last changed, and your continued use of the site means you accept the current version.

Contact

If you have any questions about these terms, please write to us at info@sandramadi.com or through our contact page.